Frequently Asked Questions
What services do you offer?
We are a full-service bridal studio specializing in imported wedding gowns. Our services include:
One-on-one consultations tailored to your vision.
Professional measurements and fittings.
Alterations for your gown and your bridal party
Bridal accessories, such as veils.
Do I need an appointment?
Yes, we operate by appointment only to ensure each bride receives our undivided attention and a personalized experience. You can book an appointment through our website. We offer two consultation options:
The Essential Consultation (90 minutes, R480)
The Indulgence Consultation (2 hours, R1500)
How far in advance should I book my appointment?
We recommend booking your consultation at least 6-9 months before your wedding date. This allows ample time for the consultation, ordering and alteration fittings to ensure your gown is perfect.
What if my wedding is in the next 2 months?
Our sample stock is always available for purchase. We have a wide choice of styles and sizes available.
What size gowns are available for me to try on?
Most of our samples are generally sizes 8-14. We also have some plus-size dresses available in sizes 16-22.
Who should I bring with me to my appointment?
We encourage you to bring one or two trusted friends or family members whose opinions you value. Bringing too many people can sometimes be overwhelming and make it difficult to focus on what you love.
What should I bring to my first consultation?
It's helpful to bring any inspiration photos, a Pinterest board, or an idea of the style, silhouette, and feel you are looking for. We also recommend coming with an open mind, as trying various styles will help you discover what you truly want. It's important to wear the right underwear to give you the perfect idea of what you will look like on your special day.
What is the price range of your dresses?
Our gowns range from R20 000 to R40 000.
How long does my dress take to arrive?
Our normal order lead times are 12-16 weeks. We also require an additional 4 weeks for alterations. We highly recommend shopping and ordering your dress 6-9 months ahead of your wedding day to avoid unnecessary pressure. Once your order is placed, we will confirm the arrival date of your dress, allowing you to relax and enjoy the rest of your wedding planning journey.
Are children allowed at fittings?
Unfortunately, children under the age of 10 years are not allowed in the bridal fitting areas.
Do you offer alterations for gowns not purchased at your studio?
Yes, we do! Our expert seamstresses are happy to perform alterations on bridal gowns from other designers. However, priority is given to our clients. We recommend booking your alteration appointment well in advance, especially during peak wedding season.
How many fittings are typically needed for alterations?
Most brides require 2-3 fittings to ensure a perfect fit.
The first fitting is for pinning and assessing what needs to be done.
The second is to check the adjustments.
The final fitting is to ensure everything is perfect before you take the gown home.
How can I schedule an appointment?
You can schedule your appointment through our website's booking page or by calling us at [Phone Number] during business hours.
What are your studio hours?
We are open Monday-Friday from 09:00-17:00 and Saturday from 09:00-15:00. We are closed on Sundays and Public Holidays. Kindly note that we work on an appointment basis.